Do people care?

A simple way, without the brand finance people, to get a read on the value of your brand. 

This question fired me up like no other question!! It’s a question that forces you to be honest and see things for what they really are. 

It’s the reason why some businesses sell products and others sell brands. It the reason why a brand has a significant assigned dollar value on the balance sheet. 

This question is not limited to your customers, but one we should be asking all our stakeholders: staff, suppliers, investors, partners, board, etc.  

Once we get a read on this, the next question is, why do they care? And is this answer aligned with where you want to take your brand?

Recent Insights

Don’t throw the baby out!

After looking at the table above please don’t throw the baby out with the bath water! I.e. Don’t discard your marketing strategy & plans… but

Australian Black Pepper

I was in the market for a wooden pepper shaker. Our glass shaker had broken. (Note: do not buy glass shakers). It’s something I have

Brand Engagement

Will I remember you?

Who doesn’t want to go places!   Fourteen million people visit the Pyramids of Giza each year. The experience of being in the presence of a wonder

Fake Harmony!

In the end, there are only two key questions the world asks of us: Who are you? Where are you going? (The same goes for your

Who said this?

A brand is a living entity – and it is enriched or undermined cumulatively over time, the product of a thousand small gestures. Michael Eisner This

All good things come to an end

A strong consistent brand, built up over time, is the best guarantee of future earnings.  My current obsession The book MAU MC 24 Design Principles